Terms of Service
Terms of Service
Overview
This website is operated by Gifts We Need. Throughout the site, the terms “we,” “us,” and “our” refer to Gifts We Need.
By visiting our website, placing an order, signing up for marketing, or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.
These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
If you do not agree to these Terms, you should not use our website or purchase from our store.
SMS/MMS Text Message Marketing Program Terms and Conditions
By opting in to receive SMS or MMS messages from Gifts We Need, you agree to receive recurring automated and non-automated marketing messages, promotional offers, abandoned cart reminders, order updates, and customer service messages at the phone number you provide.
Consent to receive text messages is not required as a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For help, reply HELP or contact us at:
Email: info@giftsweneed.com
Call/SMS: 702-608-1953
Hours: Monday-Friday, 10am-5pm PST
We are not responsible for delayed or undelivered messages caused by mobile carriers, phone service issues, or incorrect phone numbers entered by the customer.
Your phone number and SMS opt-in information will not be sold or shared with third parties for their independent marketing purposes.
Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products or website for any illegal or unauthorized purpose.
You agree not to copy, reproduce, resell, exploit, or misuse any part of our website, products, content, images, descriptions, branding, or services without written permission from Gifts We Need.
A violation of these Terms may result in the immediate termination of your access to our website or services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time, especially in cases involving suspected fraud, abusive behavior, chargeback abuse, false claims, policy misuse, or unauthorized activity.
You understand that your information may be transferred across networks and processed by third-party service providers that help us operate our store, process payments, fulfill orders, provide customer support, and deliver marketing communications.
Credit card information is always encrypted during transfer through secure payment processing systems. Gifts We Need does not store your full credit card number.
Accuracy of Information
We do our best to provide accurate product descriptions, pricing, images, availability, shipping estimates, and website content.
However, we do not guarantee that all information on our website will always be complete, current, or error-free.
Product images are for display purposes only. Colors, packaging, sizing, labeling, and product appearance may vary slightly depending on supplier updates, screen settings, product batches, or fulfillment availability.
We reserve the right to correct errors, update information, cancel orders, or change product details at any time without prior notice.
Modifications to Prices and Services
Prices for our products may change without notice.
We reserve the right to modify, discontinue, update, or remove any product, offer, bundle, promotion, discount, or service at any time.
We are not liable to you or any third party for price changes, product changes, discontinued items, unavailable inventory, website updates, or service modifications.
Products and Services
Some products may be available exclusively online and may have limited quantities.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
We may limit or cancel quantities purchased per person, per household, per order, or per payment method.
We reserve the right to refuse or cancel orders that appear to be placed by dealers, resellers, unauthorized distributors, or customers abusing promotions.
All product descriptions, pricing, and availability are subject to change at any time.
Health, Wellness, and Product Disclaimer
Some products sold by Gifts We Need may relate to wellness, comfort, lifestyle, beauty, or personal care.
Product information on our website is provided for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.
You should consult a qualified healthcare professional before using any supplement, wellness product, topical product, or personal care product, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under medical care.
By purchasing, you agree that you are responsible for reading all product labels, warnings, instructions, and usage recommendations before use.
Billing and Account Information
You agree to provide current, complete, and accurate billing, shipping, contact, and payment information for all purchases made through our store.
It is your responsibility to make sure your email address, phone number, and shipping address are correct before placing your order.
We are not responsible for orders shipped to an incorrect address entered by the customer.
We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized payment use, chargeback abuse, incorrect customer information, suspicious activity, or violation of our policies.
Shipping, Delivery, and Address Responsibility
Customers are responsible for entering a complete and accurate shipping address at checkout.
Once an order has been processed or shipped, we may not be able to cancel, change, or redirect the package.
Delivery times are estimates and may vary due to carrier delays, weather, customs, incorrect addresses, high shipping volume, or events outside our control.
Once a package is handed to the shipping carrier, delivery timing is controlled by the carrier.
If a package is marked as delivered by the carrier, we may rely on the carrier’s delivery confirmation as proof of delivery.
Returns, Refunds, and Cancellations
Returns, refunds, cancellations, damaged items, incorrect items, returned-to-sender packages, clearance items, and international orders are governed by our Return, Refund, Cancellation Policy.
Customers must contact us first before sending any return.
Do not send products back to the fulfillment center, supplier, warehouse, manufacturer, or the address shown on the package.
All approved returns must follow the return instructions provided by our customer service team.
Unauthorized returns or returns sent to the wrong address may not qualify for a refund.
For return or refund support, contact us at:
Email: info@giftsweneed.com
Call/SMS: 702-608-1953
Hours: Monday-Friday, 10am-5pm PST
Chargebacks and Payment Disputes
If a customer files a chargeback or payment dispute, we reserve the right to submit order records, payment confirmation, tracking information, delivery confirmation, customer communications, policy pages, IP/device details, and any other relevant evidence to the payment provider.
We encourage customers to contact us first at info@giftsweneed.com so we can resolve order issues faster.
Filing a chargeback does not automatically cancel an order that has already been processed or shipped.
Optional Tools and Third-Party Services
We may provide access to third-party tools, apps, payment processors, shipping carriers, marketing platforms, review tools, tracking tools, or other services.
These third-party services may have their own terms, privacy policies, fees, limitations, and rules.
We are not responsible for third-party tools, websites, apps, delays, errors, outages, or policy changes.
Use of third-party services is at your own risk.
Third-Party Links
Our website may include links to third-party websites or services.
Third-party links are provided for convenience only.
We are not responsible for the content, accuracy, policies, privacy practices, products, or services of third-party websites.
You should review the policies of any third-party website before using their services or providing personal information.
User Comments, Reviews, Feedback, and Submissions
If you submit reviews, photos, testimonials, comments, feedback, ideas, messages, or other content to us, you agree that we may use, edit, publish, display, reproduce, and share that content for business, marketing, customer service, or website purposes.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or personal rights.
You also agree not to submit false, abusive, threatening, offensive, misleading, unlawful, or harmful content.
We reserve the right to remove or refuse any content at our discretion.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect your information.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or order details.
We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order has been submitted.
Prohibited Uses
You are prohibited from using our website, products, or services:
For any unlawful purpose
To violate any laws or regulations
To infringe on our intellectual property or the rights of others
To submit false or misleading information
To harass, abuse, insult, harm, defame, intimidate, or discriminate
To upload viruses, malware, or harmful code
To collect or track personal information of others
To spam, phish, scrape, crawl, or misuse the website
To interfere with website security or payment processing
To place fraudulent orders or abuse chargebacks, refunds, promotions, or discounts
We reserve the right to terminate access to our website or services for violating any prohibited use.
Disclaimer of Warranties and Limitation of Liability
We do not guarantee that our website or services will always be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” unless otherwise stated.
To the fullest extent permitted by law, Gifts We Need is not liable for any direct, indirect, incidental, punitive, special, or consequential damages related to your use of our website, products, services, shipping carriers, third-party tools, or inability to use the website.
This includes, but is not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, delivery delays, product misuse, or claims related to third-party services.
Indemnification
You agree to indemnify, defend, and hold harmless Gifts We Need, its owners, operators, employees, partners, suppliers, service providers, affiliates, and contractors from any claim or demand arising from your breach of these Terms, misuse of our website, violation of any law, violation of third-party rights, or misuse of our products.
Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that portion will still be enforced to the fullest extent permitted by law.
The remaining portions of these Terms will remain valid and enforceable.
Termination
These Terms remain effective unless terminated by either you or us.
You may stop using our website at any time.
We may terminate or restrict your access to our website or services at any time if we believe you have violated these Terms, misused our policies, submitted fraudulent information, abused refunds or chargebacks, or created risk for our business.
Entire Agreement
These Terms of Service, along with our Privacy Policy, Refund Policy, Shipping Policy, and other posted policies, make up the full agreement between you and Gifts We Need.
Failure by us to enforce any part of these Terms does not mean we waive our right to enforce it later.
Governing Law
These Terms are governed by the laws applicable to Gifts We Need and the jurisdiction where our business operates, without regard to conflict of law principles.
Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on our website.
Changes take effect immediately once published.
Your continued use of our website after changes are posted means you accept the updated Terms.
Contact Information
Questions about these Terms of Service should be sent to us at:
Gifts We Need
Email: info@giftsweneed.com
Call/SMS: 702-608-1953
Hours: Monday-Friday, 10am-5pm PST